Let's Chat Sales
Quick, actionable chats about sales, marketing and business.
Recent Episodes
#27 - A Few Thoughts About Your Competition
Jan. 25, 2022
When you think about competition, make sure you're focused on the right competition. Because mostly it's not coming from where you think it is. It's like your classic horror movie... the competition is coming from inside the…
#26 - Discussing Sales - Ensuring Customer Success
Jan. 18, 2022
It's never too soon to be thinking about (and discussing) customer success. But how you go about it matters. It's not a simple promise, but rather is an agreement with your customer. In this episode, Brendan talks with Bo…
#25 - The Informed Customer
Jan. 14, 2022
Customers are much smarter and more informed than ever before. And that presents either a problem or an opportunity. In this quick episode, Brendan and Bob talk about how to think about your much more knowledgeable prospe…
#24 - Discussing Sales - Qualifying the Opportunity
Jan. 11, 2022
Now that you're starting to learn more about your customer and all the details that go into the opportunity, it's time to start making the cold calculation around whether or not they are a good opportunity for you. You have …
#23 - Discussing Sales - The Customer Discovery Process
Jan. 6, 2022
The customer discovery process is arguably the most important sales skill to have. Being able to effectively understand your customer, their requirements, their environment, their culture, and all the other variables involve…
#22 - Discussing Sales - Connecting with Your Prospect
Jan. 3, 2022
Now you know what you want to say to that new prospect or lead... What next? Where are you find those customers, and how do you start to engage with them? Bob and Brendan discuss how to initiate the conversation and set up t…
